Last Updated 1 July 2026
Aviation Tours Pty Ltd ACN 693 583 578 is committed to protecting your privacy and handling your personal information with integrity and care.
This Privacy Policy outlines how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. By engaging with Aviation Tours, including booking a tour or visiting our website, you agree to the practices described below.
Collection of Personal Information
We collect personal information that is reasonably necessary to deliver our touring experiences and related services. This may include your name, contact details, passport information, date of birth, nationality, emergency contact details and payment information. To ensure your comfort and safety while travelling, we may also collect relevant health information, dietary requirements or mobility needs with your consent. When you visit our website, we may collect technical information such as IP address, browser type and interaction data.
If you provide us with personal information about another person, such as an emergency contact or travelling companion, you confirm that you are authorised to do so and that they are aware of this Privacy Policy.
Use of Information
We use personal information to arrange and deliver your tour, process payments, communicate important travel information, respond to enquiries, improve our services and meet regulatory obligations. Where you have opted in, we may also send you updates about our tours and experiences. You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us. We do not sell personal information.
Photography and Imagery
Photographs and video may be taken during our tours and may feature guests. With your consent, this imagery may be used in our marketing materials, website and social media. You may decline to be photographed or withdraw consent at any time by advising your Tour Co-Ordinator or contacting us using the details below.
Disclosure of Information
To operate our tours, we may disclose personal information to airlines, accommodation providers, ground operators, payment providers, technology partners and professional advisers. We may also disclose information where required by law.
Due to the nature of travel, personal information may be transferred outside Australia, including to New Zealand, Solomon Islands and other tour destinations. We take reasonable steps to ensure overseas recipients handle your information in accordance with the Australian Privacy Principles.
Cookies and Analytics
Our website uses cookies and analytics tools to enhance functionality and understand website usage. You may adjust your browser settings to manage cookies, noting that some features may not function correctly if cookies are disabled.
Data Security and Retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information is retained only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Financial and booking records are generally retained for at least seven years in accordance with Australian legal obligations.
Access and Complaints
You may request access to or correction of the personal information we hold about you by contacting us using the details below. If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us in writing. We will acknowledge your complaint promptly and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Data Breaches
If an eligible data breach occurs, we will comply with our obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the relevant authority where required.
Contact Us
Aviation Tours Pty Ltd
ACN 693 583 578
400 Wirraway Ave, Archerfield, Qld. 4108
Phone 1300 183 238